Privacy Policy

Last updated: February 28, 2026

Introduction

This privacy policy outlines how we collect, use, and protect personal information that we collect through our Tax ID validation software and related services provided under the brand Lookuptax, owned and operated by Kadalas Tech LLP. We take your privacy seriously and are committed to complying with the General Data Protection Regulation (GDPR) and applicable UK data protection laws.

By creating an account, subscribing to our services, or using our Tax ID validation software, you automatically consent to the collection, processing, and storage of your personal data as outlined in this Privacy Policy. This consent encompasses:

Processing of your personal data for service delivery and improvement
Use of your data for analytics and performance monitoring
Receiving marketing and promotional communications from us
Sharing of data with sub-processors as described in our Sub-Processors list

Your consent is provided upon your first interaction with our services (including account creation, subscription, API usage, or website registration). You may withdraw your consent at any time by contacting us at [email protected], though this may affect your ability to use certain features of our services.

Legal Bases for Processing

We process your personal data under the following legal bases as defined by GDPR:

Consent: Your automatic consent provided by using our services
Contractual Necessity: Processing required to fulfil our obligations under our Terms and Conditions
Legal Obligation: Processing necessary to comply with tax regulations and legal requirements
Legitimate Interest: Processing for fraud prevention, security, and service improvement

What personal information do we collect?

We may collect the following types of personal information:

Name
Contact details (including email address, phone number, and mailing address)
VAT registration number
IP address and other device-related information
Usage data (including pages visited and actions taken within the software)

How do we collect personal information?

We collect personal information in the following ways: Directly from users when they sign up for our software or use our services. Automatically through our software and analytics tools. From third-party sources, such as government agencies and tax authorities.

How do we use personal information?

We use personal information for the following purposes:

To provide and improve our Tax ID validation software.
To communicate with users about their tax validation activities and services.
To comply with legal obligations and tax regulations.
To protect our rights and property.
To send marketing and promotional communications, including product updates, newsletters, industry insights, promotional offers, and partner offers relevant to tax compliance.
To conduct analytics and usage analysis to improve our services.

Marketing Communications

By using our services, you automatically consent to receiving marketing communications from Lookuptax. These communications may include:

Product and feature announcements
Newsletters and industry updates related to tax compliance
Promotional offers, discounts, and special deals
Information about new services and integrations
Partner and third-party offers relevant to your business needs

Opting Out of Marketing Communications

You may withdraw your consent to marketing communications at any time without affecting the lawfulness of processing based on consent before withdrawal. To opt out:

Click the “unsubscribe” link included in every marketing email
Email us at [email protected] with the subject line “Unsubscribe”
Update your communication preferences in your account settings

Please note that opting out of marketing communications does not affect essential service-related communications (e.g., security alerts, billing notifications, and service updates), which are necessary for account operation.

How do we protect personal information?

We take appropriate measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

Use of encryption and other security technologies.
Regular software updates and maintenance.
Access controls and data minimization.
Regular employee training on data privacy and security.

We may share personal information with the following third-party providers:

Government agencies and tax authorities to comply with legal requirements.
Analytics and marketing service providers for data analysis and marketing purposes.

We only share personal information for specific purposes and with providers who comply with GDPR regulations.

User rights

Users have the following rights regarding their personal information:

To access and request copies of their personal information.
To request corrections or updates to their personal information.
To request deletion of their personal information.
To object to the processing of their personal information.
To request that we restrict the processing of their personal information.

Users can exercise these rights by contacting us at the contact information provided below.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our data processing practices or legal obligations. We will notify users of any material changes to this policy.

Contact information

If you have any questions or concerns about this privacy policy, our data processing practices, or wish to exercise any of your rights, please contact us at:

📧 [email protected] 🏢 Kadalas Tech LLP (Lookuptax brand)